About Us & FAQ
Closet Confessions Boutique is your one-stop-shop for curvy pinup fashion. With a focus on sizes 14+, Closet Confessions Boutique is owned and operated by Caitlin Bradley, a woman of many 'hats', but a lover of fashion. An on-off fashion blogger, an art teacher and a loving family member, Caitlin started writing about plus size fashion in 2010 at blog www.closet-confessions.com.
Her love of vintage has always been apparent, with a love affair with thrifting and vintage stores stemming from her childhood. It wasn't until 2013 that she finally took the challenge to rock the pinup look and has never looked back.
Closet Confessions Boutique is an extension of Caitlin's love of fashion and dedication for finding curvy vintage inspired fashion and accessories available for all. Caitlin's aim for her website is to create a safe, customer based experience. We want you to enjoy shopping with us, so please let us know what you want and we will deliver!
How long you have been running your online shop?
Closet Confessions Boutique began on September 1st, 2014.
Who are the people on your team
Closet Confessions Boutique is run by Caitlin Bradley with the love and support of her family, including Jacob, Kel and Sue.
Call: 0424 198 161 during business hours or text any time!
Do you have a real store?
YES! We have just launched a pop-up boutique in Blakehurst, NSW
This pop-up space is located at 1000 King Georges Rd, Blakehurst, NSW, 2221.
We are currently open by appointment. Other times are advertised online!
Our business information
Caitlin Bryhanna Furner Bradley trading as Closet Confessions Boutique
ABN: 45 178 120 610
How do I pay?
Our website allows for you to pay with PayPal, an online safe and secure payment system. If you do not have PayPal, and would prefer to pay using direct deposit, please give us an email and we will send across our payment details. We also accept major credit cards and offer Lay-By for our customers.
How will my item arrive?
We will send your item using Australia Post Regular Post satchels OR courier service. We reserve the right to send your parcel to you using either of these services for the benefits of your parcel arriving in the safest possible way. If you have any questions, please do not hesitate to contact us.
At CCB, we offer two options for postage: Regular Post and Express Post. We have introduced Express Post as suggested by our customers and offer these services at a capped price. Regular post is $10.00 and Express Post is $15.00. These flat fees are to say thank you to our gorgeous customers! Postage prices are subject to change.
All orders over $150.00 receive FREE regular shipping on their order!
How long does it take?
Post within Australian can take up to 10 working days. We will notify you as soon as your items are sent and provide any relevant tracking information to you at this time.
What size do I need?
At Closet Confessions Boutique we do not have size charts. It's what sets us apart from other stores!
We hand measure all of our garments and provide this information on each page. As a bigger girl, Caitlin understands the frustration of using a chart and then having an item arrive that is too small or big! She hand measures all items, and even tries them on to give you advice!
We recommend having a friend or family member measure you with a dressmakers tape. Compare yourself to the information provided, and should you still not be sure, please do not hesitate to contact us at firstname.lastname@example.org and we will help!
Where is the size chart?
Please see above.
Can I get a refund?
We understand that you may have had issues in the past from buying from online stores or retailers over the telephone, but are sure you will be in love with your purchase that you will not need to contact us! We highly advise that you read over the descriptions of the items on the website, as we write each one ourselves and include as many images as we possibly can! If there is something you are unsure of, or would like a photo of, or a measurement of, please do not hesitate to contact us!
In the event that you are not happy with an item, please contact us within 24 hours of receiving your item.
Along with your consumer rights in Australia, Closet Confessions Boutique:
- Does not refund for change of mind, wrong size, inappropriate gift etc.
- Will offer an exchange if you need another size if we have the item in stock.
- Does not accept refund or exchange if your item was bought on sale.
Further information on our Terms & Conditions are available at the checkout of our website and available here.
Oh no! An item I want is not able to be sent....
We are humans and sometimes, we're out of stock because we got distracted by cute puppies or we just had a crazy market day and didn't modify our stock. Whoops! If we are unable to fulfill part of your order, we will contact you to resolve the issue. It could be an alternative item, if we can order it we will order it! Or, at times, you may be offered a refund for the partial order.
I have a brand that would be good in your store. How do I get involved?
Closet Confessions Boutique is always on the lookout for small, independent and well known brands. However, we are a small business and cannot always take on new accounts. We would love to hear from you and the best method is to send us an email and we will be in touch.
Do you sell on consignment?
We would love to speak to you about your brand or goods, so please feel free to send us an email. Please be aware we receive a large amount of emails and if you brand does not suit our needs, we may not respond.
I heard you offer Lay-Buy. How does it work?
LAY-BUY is a deferred, affordable payment option we offer at Closet Confessions Boutique. Lay-Buy provides our customers a one down-payment and up to 3 monthly payment installments. Our Layby option allows for you to pay off larger purchases, and on the final payment, your items are sent to you!
To use, simply place your items in the cart and proceed to the checkout. Select the Lay-Buy option and follow the prompts! It's that simple!
Lay-Buy is a PayPal run program, giving you peace of mind. The customer pays a small 0.9% Lay-Buy fee.
What markets do you do?
We love meeting our customers and try to get to as many retro and rockabilly fairs as we can. We trade at every Rock n Roll and Alternative Market at the University of Sydney. We advertise all of our events through social media, so check out our FaceBook page for our next event!
We would like to invite you to our event...
Great! Send us an email at email@example.com and let us know the details!